Shipping and Delivery Policy

Shipping of Physical Products

• Processing Time:

  • Orders are typically processed within 2-3 business days. You will receive a notification once your order has been shipped.

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• Shipping Methods and Costs:

  • We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the shipping method selected, the destination, and the weight of the items.

  • Standard Shipping: US $ 5

  • Expedited Shipping: US $ 10

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• Delivery Time:

  • Delivery times vary based on the shipping method selected and the destination. Standard shipping typically takes 5-7 business days within the country. 

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• Tracking:

  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package online.

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• Shipping Restrictions:

  • We currently ship to Jamaica. If you are outside of these areas, please contact us to discuss alternative shipping options.

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2. Delivery of Digital Products

• Digital Downloads:

  • Digital products, such as recipe e-books and online courses, are available for download immediately after purchase. You will receive a download link via email once your payment has been processed.

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• Access Issues:

  • If you experience any issues accessing your digital product, please contact our customer service team for assistance.

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3. Shipping of Books and Merchandise

• Books:

  • Physical books are shipped according to the same terms outlined above for physical products. Digital books (e-books) are delivered via download link immediately after purchase.

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4. Order Changes and Cancellations

• Order Changes:

  • If you need to make any changes to your order, please contact us within 24 hours of placing your order. We will do our best to accommodate your request.

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• Order Cancellations:

  • If you wish to cancel your order, please contact us within 24 hours of placing your order. Once an order has been shipped, it cannot be canceled.

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5. Damaged or Lost Shipments

• Damaged Items:

  • If your order arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will arrange for a replacement or refund.

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• Lost Shipments:

  • If your order does not arrive within the expected timeframe, please contact us. We will work with the shipping carrier to locate your package or provide a replacement if necessary.

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6. Contact Information

If you have any questions about our shipping and delivery policy, please contact us.

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